OWA (Outlook Web Access) - Confirmed Service Issue
Incident Report for Duke IT
Resolved
OIT has monitored the service and can confirm that the issue with OWA (Outlook Web Access) has been resolved.

If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Oct 05, 2021 - 08:53 EDT
Monitoring
OIT will continue to monitor the service but initial indications are that the issue with OWA (Outlook Web Access) has been resolved.

If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Oct 05, 2021 - 05:39 EDT
Identified
OIT has confirmed a service issue with OWA (Outlook Web Access).

OIT has confirmed a service issue with Outlook on the Web (mail.duke.edu). Users may be unable to access the service.

The vendor, Microsoft, is working to restore the service but there is no estimated time to resolution.

If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.

For more information about OWA visit OIT's web page: https://oit.duke.edu/
Posted Oct 04, 2021 - 21:15 EDT
This incident affected: Accounts and Email (Mail Transport and Routing).