OIT has monitored the service and can confirm that the issue with DNEC has been resolved.
If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Aug 02, 2021 - 17:14 EDT
Monitoring
OIT will continue to monitor the service but initial indications are that the issue with DNEC has been resolved. OIT may schedule additional maintenance later this evening and if so an IT Alert will be posted for that maintenance.
If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted Aug 02, 2021 - 16:37 EDT
Update
This outage impacts purchase transactions at Duke Stores and at parking locations
Posted Aug 02, 2021 - 16:06 EDT
Identified
OIT has confirmed a service issue with the Duke Network for eCommerce (DNEC).
OIT staff are working to restore service but there is no estimated time to resolution.
If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.