OIT has monitored the service and can confirm that the issue with Spok Mobile paging delays was resolved last evening.
If you are still experiencing service issues please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted May 17, 2022 - 07:58 EDT
Monitoring
OIT will continue to monitor the service but initial indications are that the paging delays via Spok Mobile have been resolved.
If you are still experiencing service issues please report those to the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.
Posted May 16, 2022 - 13:29 EDT
Identified
OIT has confirmed a service issue with Spok Mobile paging. Due to a firewall issue users may experience delays in receiving pages to physical pagers or on devices via the Spok Mobile app.
DHTS staff are working to restore service but there is no estimated time to resolution.
If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (https://oit.duke.edu/help) or join the conversation on the 'University IT Outage Communication' MS Teams site.