ACD/Call Center - Scheduled Maintenance
Scheduled Maintenance Report for Duke IT
Completed
The scheduled maintenance has been completed.
Posted Aug 25, 2016 - 23:01 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 25, 2016 - 20:01 EDT
Scheduled
OIT has scheduled maintenance for the ACD/Call Center environment.

Agents may be logged out during the maintenance and will have to log back into the system. No active calls will be dropped.

If you have any questions about the maintenance please contact the OIT Service Desk: http://oit.duke.edu/help/index.php
Posted Aug 25, 2016 - 06:23 EDT